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Catalyst maintains general office hours from 8 a.m. to 5 p.m. Central Time, Monday through Friday, except holidays. To make sure we're here when you need us, Member Service hours are extended to serve credit unions and clients coast to coast, and even in the Pacific Ocean!

Hours & Holidays

7 a.m.- 9:30 p.m. Central Time, Monday-Friday (except holidays)

Contact Member Services

8 a.m.- 6 p.m. Central Time Monday-Friday (except holidays)

Contact the ACH Team

8 a.m.- 7 p.m. Central Time Monday-Friday (except holidays)

Contact Card Services

7 a.m.-7 p.m. Central Time Monday-Friday (except holidays) and after-hours email support 7 p.m.-9:30 p.m. Central Time Monday-Friday (except holidays)

Contact the Item Processing Team

After Hours Support

8 a.m. – 5 p.m. Central Time Monday-Friday (except holidays)

Contact Member Credit

8 a.m.- 6 p.m. Central Time Monday-Friday (except holidays)

Contact the Wire Transfer Team

Catalyst observes the same holidays as those observed by the Federal Reserve Bank of Dallas.

Monday, January 20, 2025
MLK, Jr. Day Holiday

Monday, February 17, 2025
Presidents' Day Holiday

Monday, May 26, 2025
Memorial Day Holiday

Thursday, June 19, 2025
Juneteenth National Independence Day Holiday

Friday, July 4, 2025
Independence Day Holiday

Monday, September 1, 2025
Labor Day Holiday

Monday, October 13, 2025
Columbus Day Holiday

Thursday, November 27, 2025
Thanksgiving Holiday

Thursday, December 25, 2025
Christmas Day Holiday