Holiday time off is much needed but can add stress to your wire operations. Many critical back office functions require multiple authorizations, which means more than one person is needed to complete the task. Taking steps to have enough staff trained and available ensures successful ongoing operations.

Catalyst encourages credit union administrators to review critical operations, including TranZact users and user authorities:

• Set up additional users in TranZact, if necessary
• Review user authorities in TranZact to ensure proper access for specific tasks
• Request tokens from Catalyst for new TranZact users
• Train backup staff on procedures, with increased emphasis on security

These steps will help ensure your members' requests are processed without delay.

For assistance, contact the Wire Transfer Team at 800.442.5763, option 2.